Bankroll Support
Last updated: May 14, 2026
Bankroll is a recovery app for people who are done losing to sports
betting. If you need help with the app, have a question about your
subscription, or want to report a problem, you're in the right place.
Contact us
Email nick@resgllc.com
and we'll get back to you. Please include your account email and, if it's a
bug, what device and iOS version you're on.
In crisis right now?
Call or text 1-800-GAMBLER — the National Problem Gambling
Helpline, free and confidential, 24/7.
Call or text 988 — the Suicide & Crisis Lifeline.
Common questions
- How do I cancel my subscription? Subscriptions are
managed by Apple. On your iPhone: Settings → tap your name →
Subscriptions → Bankroll → Cancel. Cancelling at least 24 hours
before your trial or period ends stops the next charge.
- How does the free trial work? Both plans start with a
3-day free trial. You won't be charged if you cancel before it ends.
- I'm not being charged the right amount / restore purchases.
In the app, open the paywall and tap "Restore purchases." If something
still looks wrong, email us.
- How do I delete my account? In the app: Profile →
Settings → Delete Account. This permanently removes your account and
all of your data. If you have trouble, email us and we'll do it for you.
- I forgot my password. On the sign-in screen, use the
password reset option, or email us if you're stuck.
- Is my data private? Yes — see our
Privacy Policy.
Bankroll has no ads and no advertising trackers.
More recovery resources
- Gamblers Anonymous — find a meeting, in person or
online.
- Gam-Anon — support for family and friends of problem
gamblers.
- National Council on Problem Gambling — treatment
directory and resources.